| At 9:00pm one evening we received a call from a distraught homeowner. Plumbers had been working in her home installing a new hot water tank that morning and her housekeeper was cleaning her house. The homeowner left about noon to return to work and didn't return until 8:30pm that evening. The housekeeper had called her around 3:30pm to tell her that she had done all the cleaning she could without water, due to the fact that the plumbers had the water turned off while they did their work and that she was leaving. About the same time the plumbers called to tell the homeowner that they were done and the water was turned back on. |  |
Some how, either the housekeeper or the plumbers, left the faucet on in the master bathroom. When the water main was turned back on, the faucet started running. Unfortunately the drain in the sink was partially clogged. The water could not run out the drain as fast as the faucet was putting it in. The under-mount sink eventually collapsed into the vanity. This allowed the water to damage the master bathroom, a dressing room and two master closets. The water continued downward damaging a lower level bedroom, bathroom, game room and bar area.
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Water was extracted into the wee hours of the morning. Drying equipment was in placed in the affected areas and several days later the home was dry enough for repairs to begin. Because of the homeowner's and our emergency team's quick response, no mold issues resulted from this loss.
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