These inside adjusters don’t always agree with everything that the field adjuster may have told or promised you. If any part of the claim seems suspicious to the inside adjuster, if there is a piece of information or damage that was overlooked, they may start an investigation, ask the field adjuster to re-inspect the property or ask an engineer to take a look at your damage and write up a report.
In other words delay… delay… delay!
So How Do You Protect Your Claim?
2. Take photos of the damage. Document the damage, every area and every item. Having photos to dispute the other side’s position is powerful and may result in you getting the payment you deserve.
3. Record or transcribe all conversations with your insurance company. Written notes should be used to confirm what was said by whom and about what. Remember, more than one adjuster may be making the decisions about your coverage. Many times these decisions are made in an office somewhere, not at your home.
4. Be careful about the value you place on damaged items. Any numbers you submit may be subject to depreciation (which is always negotiable) and may affect the overall amount of payments you receive.
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At Dragon Restoration, we see water-damaged homes and insurance claims by the hundreds each year. With more than 36 years of experience in the restoration industry, we have the skills and the knowledge to help you. Call us first at (937) 371-3416 and let us put our skills and experience to work for you. We will put your best interest ahead of anyone else’s, including your insurance company’s.