We received a phone call about 3:30am on a Thursday. This homeowner's jetted tub had malfunctioned, causing water to be pumped out of the 2nd floor master bathroom tub and down through his family room ceiling then through that floor and into the basement.
When Dragon Restoration arrived the only thing holding up the remainder of the family room ceiling was the ceiling fan. 2/3rds of the wet ceiling drywall and wet insulation needed to be removed. Carpet was damaged and the hardwood floor under the carpet was beginning to warp.
Thankfully, in the basement, most of their possessions were stored in plastic containers and were not affected. The containers were dried off and re-stacked and carpeting was dried.